Monday, August 13, 2007

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Asia Commercial Bank


Head Office

Address: 442 Nguyen Thi Minh Khai St., Dist. 3, HCMC, Vietnam Tel: 84-8-9290 999 - Fax: 84-8-8399 885
Email: acb@acb.com.vn - Website :www.acb.com.vn

Chartered capital
From 25/05/2007 onwards, ACB charter capital reached VND 2,530.106 billion.

Financial Highlights
  • Total assets : USD 1.77 billion
  • Share capital : USD 69 million
  • Pre-tax profit : USD 6.9 million
  • NPL : less than 0.6%

Major foreign shareholders (total stake: 30%)

  • Connaught Investors (Jardine Matheson Group)
  • Dragon Financial Holdings Ltd.
  • International Finance Corporation (IFC) of the World Bank.
  • Standard Chartered Bank

Major services

  • Taking deposits in VN dong, gold and foreign currencies
  • Lending, equity investment in VN dong, gold and foreign currencies
  • Payment services, treasury services, remittances, bancassurance, foreign exchange trading and gold trading
  • Credit card and debit card issuance

Distribution channel

  • 84 branches nationwide:
    - 18 in Northern Region: Hanoi, Hai Phong, Hung Yen, Bac Ninh, Quảng Ninh
    - 9 in Central Region: Danang, Hoi An, Daklak, Nha Trang, Hue
    - 45 in Ho Chi Minh City
    - 11 in Southern Region: Long An, Can Tho, An Giang, Ca Mau, Dong Nai, Binh Duong, Vung Tau
  • 5,646 merchants of ACB Bankcard Center
  • 303 payment locations of ACB-Western Union Center
  • 455 correspondent banks in 100+ countries
  • Over 658,000 customers
  • E-banking

Affiliates

  • ACB Securities Company (ACBS)
  • ACB Assets and Liabilities Management Company (ACBA)

Subsidiaries

  • ACB Defense Company (ACBD)
  • ACB Real Estate Company (ACBR)

Joint-venture

  • ACB – Saigon Jewelry Company (ACB-SJC)

Organizational Structure

  • 7 divisions: Consumer Banking, Corporate Banking, Treasury, Business Development, Managerial, Human Resource and Information Technology
  • 4 Committees: Supervisory Committee, Strategic Committee, Quality Assurance Committee and Credit Policy & Management Committee
  • 2 Departments: International Relations Department and Assets Appraisal Department




Human Resource
  • Total staff of 2.722 (30/09/2006), including 93% university graduates, with regular training at ACB Training Center
  • Technical Assistance on staff operation by IFC conducted by Far East Bank & Trust Company (FEBTC - Phillipines) (1998-1999)
  • Bank Management courses for top managers at Bank Training Center

Strategy

  • Simple Rule Strategy and Competitive Strategy of Differentiation
  • Focus on Consumers and SMEs

Operating Principles

  • One unique ACB
  • Continuous innovation
  • Stakeholders’ interests harmonized

Core Value

  • Customer care, innovation, integrity and excellence

Operating Process

  • In accordance with ISO 9001:2000 standard

Technology

  • Banking Software
  • The Complete Banking Solution (TCBS) from Open Solutions Inc ("OSI")
  • Reuters Financial Services
  • Reuters Monitor and Reuters Dealing System
  • International card organizers
  • Member of VisaCard and MasterCard

Co-branded Cards

  • Saigontourist, Saigon Co-op, Mai Linh Taxi, Viettravel, Citimart

Bancassurance

  • Prudential, AIA

Independent Audit

  • PriceWatherhouseCoopers (PWC)

Technical assistance

  • FC support (USD 575,000) on Management & Administration (2003 – 2004)
  • SCB ongoing five-year total assistance (from 2005-start)
  • Credit Ratings
  • Fitch Ratings: Individual (D), Support (5)

Achievements

  • ACB: A Strong Bank in Viet Nam, The Asian Wall Street , 1998
  • Regional Agent of the Year, Western Union, 1997 and 1998
  • The Best Bank in Vietnam, Global Finance Magazine (USA), 1999
  • One of the Top Five Hundred Banks in Asia, Asiaweek, 2001
  • Viet Nam Quality Award, 2002
  • ISO 9001:2000 Certificate, SGS & UKAS (U.K) & ANSI-RAB (USA), 2003
  • Certificate of Merit, HCMC People’s Committee, 2003
  • Certificate of Merit, Prime Minister, 2002 and 2003
  • Asia Pacific Quality Award, 2003
  • Bank of the Year, The Banker, 2005
  • Excellence in Retail Financial Services, The Asian Banker, 2006
  • Best bank in Vietnam, Euromoney, 2006

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